Alterr Works Consulting, reflecting considerations in line with Indian privacy regulations, such as the Information Technology Act (2000) and the IT Rules (2011). It is also designed to accommodate future compliance with the Digital Personal Data Protection Act, 2023 (DPDPA).

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Effective Date: Friday Oct 25, 2024

Alterr Works Consulting (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and share information in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA).

1. Scope

This Privacy Policy applies to data collected through our website, services, and interactions with Alterr Works Consulting. By engaging with us, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following categories of information, as defined under Indian law:

• Personal Information: such as your name, contact details, professional background, and company information.
• Sensitive Personal Data or Information (SPDI): This may include passwords, financial information, or other sensitive data. We only collect SPDI with your explicit consent and in accordance with Indian law.
• Usage Data: including IP addresses, browser types, interactions with our website, and browsing behavior.

3. Purposes of Data Collection

We process data to provide our consulting services and improve our offerings. Specific uses include:

• Provision of Services: delivering business transformation solutions, project management, and consulting services.
• Client Support and Communication: for responding to inquiries, sharing updates, and sending marketing communications (with consent).
• Operational Purposes: conducting internal assessments, security monitoring, and analytics.
• Compliance: adhering to Indian legal and regulatory requirements.

4. Legal Basis for Data Processing

Under Indian law, our processing of personal information is based on:

• Consent: We obtain your consent to process personal and sensitive information.
• Legitimate Interests: where necessary to conduct business operations, perform analyses, and enhance client engagement.
• Legal Obligations: to comply with statutory requirements, enforce legal rights, and prevent fraud.

5. Data Sharing

We do not sell or disclose your personal data to unauthorized third parties. Information may be shared in these cases:

• Service Providers: with third-party vendors who perform services on our behalf under strict confidentiality agreements.
• Legal Requirements: as required to comply with applicable laws or legal processes.
• Business Transfers: in connection with mergers, acquisitions, or asset sales where data is an included asset.

6. Data Security

In compliance with the IT Rules (2011), we follow reasonable security practices to protect personal and sensitive data. These measures include encryption, access controls, and regular monitoring. Despite our efforts, no security measures are foolproof, and we cannot guarantee absolute data security.

7. Data Retention

We retain personal data as long as needed to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes. Upon the expiration of this period, data will be securely deleted or anonymized in accordance with Indian data protection standards.

8. Your Rights

Under Indian law, you have specific rights concerning your personal data:

• Right to Access: request details of the data we hold.
• Right to Correction: request correction of inaccurate or incomplete data.
• Right to Erasure: request deletion of data where lawful and feasible.
• Right to Withdraw Consent: revoke previously given consent at any time.
• Grievance Redressal: raise complaints regarding data handling with our designated grievance officer.

To exercise these rights or for assistance, please contact us at contact@alterrworks.com

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site usage. You can control cookie settings via your browser; however, disabling cookies may limit functionality.

10. Grievance Officer

In compliance with the IT Act, we have designated a Grievance Officer to address data protection concerns. For questions or complaints about this Privacy Policy or our data practices, please contact:

Grievance Officer

Alterr Works Consulting  

Email: contact@alterrworks.com

11. Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices or Indian legal requirements. We encourage you to review this policy periodically.