Privacy Policy

Effective Date: April 24, 2025

At Alterr Works Consulting (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Scope

This Policy applies to all individuals who interact with us, including clients, prospects, partners, employees, and visitors to our website or other digital properties.

2. Information We Collect

We may collect the following types of personal information:

  • Identity Information: Name, job title, organization, and contact details (email, phone number).

  • Business Information: Organization name, role, service interests, project details.

  • Communication Data: Emails, messages, or other communications with us.

  • Website Usage Data: IP address, browser type, pages visited, and usage patterns (collected via cookies or similar tools).

3. Purpose of Collection

Your personal data may be used for:

  • Delivering and managing our OCM consulting services.

  • Communicating with you regarding projects, inquiries, or updates.

  • Improving our services and website.

  • Sending newsletters or thought leadership (only if you opt-in).

  • Complying with legal and regulatory obligations.

4. Lawful Basis for Processing

We process your data based on:

  • Consent: Where you have given clear permission.

  • Contractual necessity: To fulfill our obligations under a service agreement.

  • Legal obligation: To meet regulatory requirements.

  • Legitimate interest: To enhance service delivery, provided it does not override your rights.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share it:

  • With trusted service providers (e.g., email, hosting, analytics), under strict confidentiality.

  • With legal or regulatory bodies if required by law.

  • With consent, for co-branded partnerships or joint initiatives.

6. Data Storage and Security

We take reasonable organizational and technical measures to protect your data from unauthorized access, loss, or misuse. Your information may be stored on secure servers located in India or other jurisdictions compliant with Indian law.

7. Data Retention

We retain your information only as long as necessary for the purposes outlined above, or as required under applicable laws.

8. Your Rights

Under Indian law, you have the right to:

  • Access your personal information.

  • Correct inaccurate or incomplete data.

  • Withdraw consent at any time (with effect for the future).

  • Request erasure of data (subject to legal constraints).

  • Register grievances with the Data Protection Board of India under the DPDP Act.

9. Cookies and Tracking Technologies

Our website may use cookies for analytics and performance optimization. You can modify your browser settings to block or delete cookies, though some features may not function properly.

10. Third-Party Links

Our digital platforms may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact:

Alterr Works Consulting
Email: contact@alterrworks.com